Support
1. AgriEID Livestock Scales (DIY-KIT) :
Operation manual click here and Installation guide here
Video guide for calibration click here
Guide on How to Build a Platform click here and here
2. Heavy Duty Load Bars with Indicator :
Quick Start Guide click here
Installation Guide click here
Operation manual click here
Guide on How to Build a Platform click here
NB : Do not attempt to calibrate this system without AgriEID support assistance - please contact support at info@agrieid.com with a request for detailed instructions and video guide. These scales are shipped calibrated so there is no need for recalibration unless advised by AgriEID support to do so.
3. Operation Manual for Original (OG) and Power Pro SMART Stick Reader
Click here and set-up guide here to download
Video guide to connect : click here
Video guide to reset language : click here
Troubleshooting Guide : click here
Compatible with iOS (Apple) and Android mobile operating systems
When connecting and using this SMART reader ensure all other devices besides the host have their Bluetooth settings switched off to prevent multi device interference.
4. Operation Manual and Software for Heavy Duty (Gen III) SMART Stick Reader
Click here to view and download the product manual (Android, Apple IOS, Windows and Mac OS compatible)
Video guide on how to operate key features and functions of the device click here
Video guide (1) on how to connect device via Bluetooth click here
Video guide (2) on how to connect device via Bluetooth click here
When using this SMART reader to connect to a mobile device via Bluetooth - it is extremely important to ensure ALL other mobile devices in the near vicinity have their Bluetooth settings SWITCHED OFF to prevent multi device interference and to establish an initial and stable Bluetooth connection.
Instruction Guide for Data Transfer Software Installation click here
Download Windows Software for Data Transfer to PC - click here
Note : temporarily disable Anti-Virus + Firewall settings and enable browser pop ups to facilitate software download if required.
Video guide on how to use Data Transfer Software click here
Download Universal USB Driver Fix here (USB to UART - Driver is Unavailable)
Guide on how to extract and open a compressed .RAR file click here
Installation notes for installing and uninstalling drivers click here
Additional USB drivers available here for download if still unable to connect
NB : This device is only compatible with Windows PC computers for the mass transfer of stored EID data on the device. Software should auto run when downloaded to a new Windows PC. If using an older machine and a driver error appears when attempting to connect to the scanner - download and install the additional drivers available above and from here
5. Operation Manual and Software for Compact (Gen II) SMART Reader
Click here to download (Android, Apple IOS, Windows and Mac OS compatible)
When connecting and using this SMART reader ensure all other devices besides the host have their Bluetooth settings switched off to prevent multi device interference.
Instruction Guide for Software Installation click here
Software for Stored Data Transfer - click here to download
Video guide on how to use Data Transfer Software click here
This scanner is only compatible with Windows PC computers for stored data export.
Refer to section 4 with any problems (above) as the data transfer software and USB device drivers are the same.
6. Operation Manual for Yellow Stick Model
Click here to download
Software for Data Transfer - click here to download
Instruction manual for data transfer software - click here to download
This scanner is only compatible with Windows PC computers for stored data export.
7. Operation Manual for Compact Model
Click here to download
Software for Data Transfer - click here to download
Instruction manual for data transfer software - click here to download
This scanner is only compatible with Windows PC computers for data export.
8. Operation Manual for F1 Mini Model (USB)
Click here to download
This scanner is compatible with PC and Mac operating systems.
9. Operation Manual for Pet ID Scanner (Gen II)
Click here to download
This scanner is compatible with PC and Mac operating systems. This scanner will read glass microchips (FDX) it will not read NAIT cattle or sheep tags (HDX).
10. NAIT User Guides
Learn how to upload and manage your scanned RFID records with this easy to follow user guide from the NAIT.
Click here to download
Additional user guides for easy NAIT operation here and here
If you are having any issues with the operation of any of our products, please just email us via the contact us form or call our customer support team anytime on 09 888 0670